Director, Legal and Regulatory Operations

Job Description

The Director, Legal and Regulatory Operations is responsible for enterprise-wide execution of regulatory, legal, audit, and risk-driven remediation obligations. Operating within Legal and Compliance, this role owns the remediation lifecycle, including tracking remediation obligations, assigning tasks, monitoring progress, and driving timely completion.

This role also monitors and tracks changes in applicable laws, regulations, and regulatory guidance using industry resources, regulatory alerts, and other tracking tools, and partners with business leaders to interpret requirements and determine enterprise impact. The Director, Legal and Regulatory Operations coordinates impact assessments, ensures required changes are documented and governed, and drives resulting obligations through the enterprise remediation and change management process.

This role partners closely with Operations, IT, HR, and other business leaders to ensure remediation efforts are clearly defined, appropriately prioritized, and effectively embedded into business-as-usual processes. The Director, Legal and Regulatory Operations applies strong project management, change leadership, and risk-based decision-making to drive timely outcomes, escalation of issues, strengthen controls, and ensure sustained compliance in a highly regulated environment.

Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in-office schedule. The initial training period may require additional in‑office days.

• Translate regulatory legal changes and internal/external audit findings into clear, actionable operational requirements.
• Own regulatory and legal change intake, assessment, and change leadership for new or materially revised laws, regulations, and regulatory guidance.
• Serve as the central point of coordination and execution oversight for remediation efforts arising from:
  • New or materially revised legal and regulatory requirements
  • Regulatory exams, inquiries, or audits
  • Internal control deficiencies or process errors
  • Compliance gaps, risk events, or operational failures
• Monitor remediation progress and ensure issues are resolved fully and sustainably.
• Maintain centralized tracking of remediation activities, milestones, risks, dependencies, and ownership.

• Monitor and track changes in applicable laws, regulations, and regulatory guidance using industry resources, regulatory intelligence tools, and external alerts.
• Assess potential enterprise impact and determine whether changes require remediation or operational updates.
• Ensure identified legal and regulatory changes are documented, governed, and routed through the enterprise remediation and change management process.

• Coordinate with business leaders to establish project goals and objectives based on established findings and recommendations.
• Lead regulatory-driven change initiatives from interpretation through operational readiness.
• Develop and maintain detailed implementation plans, timelines, dependencies, and status reporting for leadership and governance forums.
• Ensure changes are properly scoped, practically executable, implemented on time, and tracked for accountability and historical reference.
• Identify and manage cross-team dependencies and implementation risks.
• Escalate risks, delays, or unsolved issues to appropriate governance forums or leadership.

• Partner closely with Legal, Compliance, Risk, Operations, IT, HR, and Business Leaders to drive alignment and execution.
• Partner with HR, Communications, and Business Leaders on change management activities, including communications, training, and adoption tracking.

• Design, refine, or reengineer workflows to improve efficiency, accuracy, and regulatory compliance.
• Ensure documentation and controls are updated prior to handoff to Operations for steady-state ownership.
• Conduct impact assessments to evaluate how changes affect workflows, systems, controls, and staffing (as workload permits).
• Coordinate with Business Leaders to establish…