Business Intelligence Analyst

Job Summary

The Enterprise BI & Analytics Team is the central hub of analytics at Webstaurant Store. We transform billions of data points across marketing, supply chain, and customer experience into trusted data and into actionable insights. Leveraging a modern data stack and innovative Data Ops practices, the team enables smarter decisions, scalable growth, and new opportunities. Senior Business Intelligence Analysts partner with Stakeholder teams, analysts, and engineers to deliver highly visible and highly impactful BI solutions and Data Products to the business.

Through analysis, Senior Business Intelligence Analysts will suggest creative insights that bring solutions to life across the business.

Senior Business Intelligence Analysts (SBIAs) are trusted partners to stakeholder teams and development teams alike. They work hard to develop a deep understanding of our key stakeholders to drive business value. SBIAs build BI solutions that improve decision making, operational effectiveness, and financial outcomes. As focus areas for 2026, the Enterprise BI & Analytics Team is deploying new Data Governance and Data Quality programs;

experience in this area is a bonus but not required. Senior Business Intelligence Analysts are catalysts for delivering business value. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Stakeholder Communications & Relationship Building:

• Develops strong relationships with business units and become an advocate for the business
• Defines reporting requirements, issues, needs, and deadlines and communicate needs to BIA teams to partner on solutions
• Acts as a liaison between business units, analysts, and engineers
• Asks appropriate leading and clarifying questions, delivers on promises
• Capable of serving as Subject Matter Expert in a variety of circumstances

Power BI Report & SQL Query Creation:

• Assists stakeholders with advanced level SQL and DAX questions and issues
• Handles reporting needs accurately and efficiently
• Proposes and builds solutions that will drive business value
• Shares best practices with team members and business units
• Performs reporting audits and optimizations for the team
• Effectively Performs internal testing and coordinates stakeholder UAT
• Proactively contributes to complex, multi-quarter BI projects

Maintain Team Documentation:

• Collects and store reporting information related to requests from business units
• Assists with the creation of training and documentation materials for business units
• Promote internal team standards for projects and reports

Drive Stakeholder and Team Success:

• Lead initiatives in support of team goals
• Desire to train and collaborate with junior team members
• Act as Stakeholder business partner for intermediate or long-term business goals
• Provide nuanced and effective communication
• Point of Escalation for stakeholder concerns

Physical Requirements:

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires the ability to communicate effectively using speech, vision, and hearing.
• Requires the regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.

• Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
• Access to a home router and modem.
• A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
• A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
• The desire and ability to work and communicate with other team members via chat, webcam, etc.
• Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, , IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.

• Bachelor’s degree in a related field, or equivalent combination of education and experience (preferred degrees: Mathematics, Statistics, Analytics, Finance, Accounting)
• 5+ years of professional experience in Business Intelligence, Data Analytics or equivalent field
• 5+ years of experience working in ecommerce reporting and analytics
• 3+ years of experience working with a cloud data warehouse
• 1+ years of experience working with Snowflake
• Great but not required:…