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Remote Family Tech Support Analyst — Troubleshooting & Helpdesk
Remote / Online - Candidates ideally in
Frankfort, Franklin County, Kentucky, 40601, USA
Listed on 2026-03-05
Frankfort, Franklin County, Kentucky, 40601, USA
Listing for:
Pearson
Full Time, Remote/Work from Home
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A leading educational technology company is seeking a Family Technical Support Analyst who will work remotely to assist students and caretakers in troubleshooting technology issues. The role involves managing inbound calls, resolving technical problems related to software and hardware, and providing exceptional customer service. Qualified candidates should have strong communication skills, familiarity with various operating systems, and previous experience in a technical support role.
This full-time position offers a competitive hourly salary and opportunities for professional growth.
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