Product Validation Expert; Remote

• Title: Product Validation Expert (Remote)
• Engagement: Hourly contract (independent contractor)

We are seeking a Product Validation Expert to support the evaluation of a widely used AI-powered consumer product. In this role, you will help ensure the product delivers safe, accurate, and helpful experiences for end users.

You will design evaluation frameworks, assess AI-generated outputs from a user experience (UX) perspective, and provide actionable insights that improve product quality and safety standards.

This is a remote contract opportunity offering flexible scheduling.

• Design and develop structured rubrics to evaluate AI model outputs from a UX and safety perspective
• Review and analyze AI-generated responses to identify potential usability risks or quality concerns
• Execute evaluation tasks with strong attention to detail and consistency
• Partner with cross-functional teams to refine validation criteria and product safety standards
• Translate user insights into clear, actionable recommendations for product and model improvement
• Document findings in a structured, stakeholder-friendly format
• Monitor evolving AI product usage patterns and proactively identify emerging user experience risks

• Exceptional written and verbal communication skills with strong clarity and precision
• Experience designing or applying evaluative frameworks balancing UX, safety, and product performance
• Strong analytical skills and high attention to detail
• Ability to assess potential user risks and usability challenges objectively
  
  Comfortable collaborating with cross-functional teams in fast-paced environments
• Ability to document complex findings in a structured, actionable manner
• Availability to commit at least 15 hours per week

• Familiarity with widely used AI consumer products and common user journeys
• Experience in product quality, trust & safety, AI evaluation, UX research, or related fields

• Projects may expand or adjust based on business needs
• Equal opportunity engagement; reasonable accommodations available upon request