Junior Business Analyst; IP SaaS

As part of the Questel group, one of the world’s leading providers of intellectual property solutions, we’re jointly committed to creating a supportive and fair business. Our software and services are designed to help our subscribers succeed.

Reporting to the Manager, Business Analysts, the Junior Business Analyst supports the design and implementation of client solutions for firms who are migrating their IPMS to Equinox Law Firm +

The role works alongside Business Analysts and Project Managers to support discovery activities, document client requirements, prepare requirements and specification documentation, and assist with system configuration, testing, and training activities.

• Supporting discovery workshops by documenting client requirements, business processes, and agreed outcomes
• Assisting with the creation, maintenance, and delivery of requirements specifications and final specification documents for client review and approval
• Supporting client interactions during and after Discovery workshops, under the guidance of senior team members
• Assisting with the configuration of Equinox Law Firm + in line with approved specifications
• Working with Project Managers to support delivery timelines and implementation activities
• Collaborating with product, sales, and delivery teams to support successful client outcomes
• Supporting pre-sales activities through preparation of documentation and demo materials, and solution materials, under the guidance of senior team members
• Assisting in the preparation of Statements of Work and delivery documentation
• Performing quality assurance testing and validation activities to support successful implementations
• Supporting client training sessions and assisting with the preparation of training materials

The perfect match...

This role requires developing IP and technical capability, alongside strong interpersonal skills to interact effectively with clients and team members.

• Bachelor’s degree in computer science, engineering, business systems, or a related field, or equivalent experience
• 1–3 years’ experience in a Business Analyst, systems onboarding, or software implementation role
• Exposure to IP Management Systems, or ability to learn them quickly
• Good analytical skills and exceptional attention to detail
• Comfortable working collaboratively in a delivery team
• Exposure to project management tools and techniques
• Comfortable supporting client interactions alongside senior team members
• Can adjust to new challenges and changes in project requirements swiftly
• Ability to communicate technical concepts clearly with guidance from senior team members
• Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint)
• Ability to learn complex systems and business processes quickly, and contribute to the definition and documentation of solutions under the guidance of senior team members
• Strong written and verbal communication skills

• Flexible working hours, hybrid office/home working
• 25 days annual leave that increases with length of service
• Company pension contribution, regular salary reviews plus training and development opportunities
• Health and wellbeing support including health cash plan, employee assistance counselling and a monthly wellbeing lottery
• Financial support for feel-good activities like gym memberships, arts & craft courses, dance lessons and more
• Tech scheme to help you save money on tech and spread the cost
• Cycle scheme, bike storage & showers, plus free onsite parking & good public transport links

If you’ve got this far down the page, we’re hoping it’s because something has resonated with you. Our biggest piece of advice when applying for this role is to be yourself, be curious and look for ways to enjoy and learn from the process. The rest will fall into place.