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Trader Support Specialist
Remote / Online - Candidates ideally in
Fort Worth, Tarrant County, Texas, 76102, USA
Listed on 2026-03-05
Fort Worth, Tarrant County, Texas, 76102, USA
Listing for:
Virtual Vocations Inc
Full Time, Remote/Work from Home
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Key Responsibilities Manage trader interactions through various support channels including live chat, phone, and Discord Master trading platforms and internal tools while maintaining product knowledge Troubleshoot inquiries, escalate issues as needed, and contribute to team goals and improvements
Required Qualifications Access to high-speed internet and ability to type a minimum of 30 WPM Bachelor's degree or comparable professional experience preferred Minimum of one year experience in a customer contact position Familiarity with CRM tools and full-time availability Monday-Friday Comfort with remote work and proactive communication with colleagues
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