Manager, Partner Club Relationships & Strategy Analytics - Remote

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact.

Step into a role where you can contribute to our shared success through meaningful work.

The Manager, Analytics leads the analytics function supporting AAA distribution partnerships and enterprise partner strategy. This role oversees a team of three analysts and is responsible for delivering executive-ready insights that inform partnership strategy, product alignment, pricing performance, competitive positioning, and long-term growth.

This leader elevates analytics from reporting to strategic advisory. They ensure performance transparency across sales, retention, profitability, member experience, and operational execution while modernizing reporting infrastructure and strengthening consultative insights for senior leadership and AAA club executives.

The role serves as a strategic thought partner to the VP, Partner Club Relationships and Strategy, helping translate complex data into actionable recommendations that shape enterprise decisions.

Remote:
This role is remote anywhere in the United States (except Hawaii and Alaska).

• Strategic Analytics Leadership:
  Define and execute the analytics vision supporting AAA distribution partnership strategy
• Translate enterprise goals into measurable KPIs and performance frameworks
• Drive forward‑looking insights that inform pricing, underwriting collaboration, product enhancements, and market expansion
• Elevate analytics from descriptive reporting to predictive and prescriptive insight generation
• Partner cross‑functionally with Product, Actuarial, Finance, Distribution, Operations, and Marketing to influence strategic decisions
• Executive Reporting and Influence:
  Own analytics for regular business reviews with AAA clubs and other distribution partners
• Develop executive‑level reporting for ELT and senior stakeholders
• Present insights with clarity, confidence, and strategic perspective
• Challenge assumptions using data‑backed recommendations
• Provide thought leadership on performance trends, risk portfolio shifts, and competitive intelligence
• Partnership Performance & Competitive Intelligence:
  Monitor critical metrics including growth, retention, profitability, member satisfaction, operational performance, and product adoption
• Lead competitive benchmarking and market analysis across club territories
• Identify risks, opportunities, and emerging market shifts
• Support contract performance tracking and strategic‑planning
• Reporting Modernization & Automation:
  Assess and modernize current reporting infrastructure
• Drive automation and dashboard standardization to improve efficiency and scalability
• Implement streamlined data governance and reporting consistency
• Identify opportunities to integrate APIs, data pipelines, and advanced analytics tools
• Reduce manual reporting cycles while improving insight quality
• Team Leadership & Talent Development:
  Lead and develop a high‑performing team of three analysts
• Establish clear performance expectations and development plans
• Coach analytical storytelling, business knowledge and acumen, and executive communication skills
• Foster a culture of empowerment and accountability, cultivate curiosity, strategic‑thinking, and collaboration
• Build bench strength to support future enterprise growth
• Cross Functional
  
  Collaboration:
  
  Serve as the analytics bridge between Partner Relationships and Strategy and enterprise functions
• Ensure alignment of metrics and definitions across teams
• Support enterprise initiatives requiring partnership data and insight
• Drive clarity and transparency across highly matrixed environments

• Bachelor's degree in mathematics, business, statistics, economics, computer science or equivalent combination of education and experience
• 8+ years Insurance, Actuarial,…