Cloud Identity and Access Manager

Required Security Clearance

NATO SECRET

Supporting NATO throughout all its geographical locations, the NCI Agency is looking for Support for Cloud Identity and Access Management, joining the journey of NATO’s modernization of IT services, through leveraging the public cloud (Microsoft Azure, M365 and Amazon AWS), delivering managed, protected, security-centric and reliable IT Services.

NCI Agency - Cloud Operations Team

The NATO Communications and Information Agency (NCI Agency) is dedicated to supporting NATO's strategic objectives, including the ambitious NATO 2030 agenda. As part of this commitment, we are spearheading the modernization and digital transformation of NATO’s IT services. Our focus is on leveraging public cloud technologies like Microsoft 365 and Intune, incorporating a security-by-design approach, and ensuring a seamless transition to a modern, collaborative workplace environment.

To achieve these goals, we are building a Cloud Operations team under the Cloud Portfolio, operating under the NATO Enterprise Cloud Operating Model (NECOM) and under the guidance of the Cloud Center of Excellence (CCoE). The NECOM framework provides a standardized approach for cloud service management, ensuring interoperability, scalability, and security across NATO's IT infrastructure. The Cloud Center of Excellence will serve as a hub for best practices, innovation, and expertise, driving the adoption and optimisation of cloud technologies within NATO.

This team will play a crucial role in our journey towards providing managed, protected, and reliable End User Services.

Embracing the latest technological advancements, this initiative will foster innovation and ensure NATO remains at the cutting edge of IT capabilities. By continuously evolving and integrating new technologies, we aim to enhance operational efficiency and readiness for future challenges. This remote position offers an exciting opportunity to be at the forefront of NATO's technological evolution and contribute to the security and efficiency of our operations.

NCI Agency - Cloud Centre of Excellence (CCoE)

The Cloud Centre of Excellence (CCoE) within the NCI Agency is focused on driving successful cloud adoption and maximizing the potential of cloud technologies across the organization. It serves as a central governing body, promoting best practices, enabling knowledge sharing, and ensuring alignment between business objectives and cloud initiatives. The CCoE supports various cloud‑based solutions, ensuring their effective and efficient implementation and management.

By fostering a culture of continuous improvement and innovation, the CCoE helps the NCI Agency leverage cloud technologies to enhance operational efficiency, scalability, and agility.

The ideal candidate will have expertise in Entra , AWS IAM, Power Shell scripting, RBAC, MFA, and conditional access policies. Strong analytical, problem‑solving, and organisational skills are required, along with the ability to document processes and provide training on IAM tools and practices.

This role is critical for maintaining a secure and efficient IAM environment, supporting internal users and external collaborators. If you are a motivated IAM specialist passionate about security, automation, and multi‑cloud environments, we invite you to apply and join our dynamic team.

The NCI Agency is embracing cloud services by transitioning to Microsoft 365 with a security‑centric design. This shift aims to enhance operational efficiency, collaboration, and security across the organization. We are looking for a service provider with strong knowledge, a willingness to learn, and a desire to grow as part of this new challenge.

The objective of this statement of work is to establish a support and operating model for End User Services operating in the Public Cloud, with a focus on Microsoft 365 services.

• Design, implement, and manage identity and access management solutions using Microsoft Entra  (Azure AD) and Amazon AWS.
• Ensure seamless integration with internal and external applications and systems.