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Remote Family Tech Support Analyst — Troubleshooting & Helpdesk
Remote / Online - Candidates ideally in
Lincoln, Lancaster County, Nebraska, 68511, USA
Listed on 2026-03-04
Lincoln, Lancaster County, Nebraska, 68511, USA
Listing for:
Pearson
Full Time, Remote/Work from Home
position Listed on 2026-03-04
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
A leading virtual education provider is seeking a Family Technical Support Analyst to provide technical support to students and caretakers remotely. Responsibilities include troubleshooting software and hardware issues, logging calls, and assisting with enrollment processes. Exceptional customer service and communication skills are essential, along with a strong knowledge of remote troubleshooting techniques. This full-time role offers a salary of USD 20 - 22 per hour.
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