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Remote-First SaaS Support Specialist — Customer Success

Remote / Online - Candidates ideally in
Vancouver, BC, Canada
Listing for: SpryPoint
Remote/Work from Home position
Listed on 2026-03-04
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Remote-First SaaS Support Specialist I — Customer Success
A high-growth software company in Vancouver is seeking a Customer Support Specialist I to assist clients with their applications. The role involves troubleshooting issues, documenting solutions, ensuring seamless support, and requires up to 50% travel across North America. Ideal candidates will have a Bachelor's degree in Computer Science or IT, strong troubleshooting skills, and excellent communication abilities. This is an exciting opportunity in a dynamic SaaS environment.
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