Senior Product Designer​/Industrial Designer

Our client is a fast-growing eCommerce company in the Patient Care space with a large presence in the Home Medical Equipment (HME) and Durable Medical Equipment (DME) niche. They are seeking a highly experienced professional to fill an immediate full-time remote Senior Product Designer/Industrial Designer opening.

The company is a purpose-driven provider of Patient Care products dedicated to enhancing the lives of patients and caregivers. With thousands of positive reviews and a passionate, diverse team from around the globe, the company prides itself on creating products that are not only well-designed but genuinely useful. Customer obsession is a guiding principle that shapes the company's strategy, culture, and decisions.

The company's mission is centered on improving well-being through meticulous attention to detail and continuous listening to customer feedback, ensuring that its solutions meet real caregiving needs. Its vision is to empower patients and caregivers with innovative products that improve quality of life. The company also values caring customer service, professional growth, work-life balance, and a supportive environment where team members can thrive and contribute to meaningful product impact.

This is a Full-Time | Fully Remote position reporting to the Project Manager.

• Lead the end-to-end design process from concept development to production-ready solutions, ensuring all designs go through rigorous DFM (Design for Manufacturing) and DFA (Design for Assembly) analysis.
• Translate internal product briefs, caregiver feedback, VOC data, and customer reviews into innovative, user-centered product concepts.
• Apply deep materials knowledge to select the most suitable materials that balance aesthetic with structural durability and cost-efficiency.
• Create advanced CAD models and detailed technical design and engineering documentation, utilizing FEA (Finite Element Analysis) and structural simulations to validate mechanical integrity and performance before prototyping.
• Design and validate mockups, prototypes, and functional test samples.
• Collaborate closely with engineers, sourcing partners, and marketing to balance creativity with cost targets, supplier capabilities, and timelines.
• Optimize design-to-prototype cycle times and improve design efficiency.
• Maintain high standards of manufacturability, functional performance, and customer satisfaction (targeting 4.5+ product ratings).
• Communicate effectively with international manufacturing partners, including Asian/China suppliers.

• Deliver 4–6 fully engineered, manufacturable product designs within the first 3 months.
• Develop final production-ready samples of 12–18 new SKUs by the end of 2026.
• Achieve 30% contribution margin in design cost modeling.
• Optimize and meet quarterly design-to-prototype cycle time targets within the first 6 months.
• Implement a structured, user-driven design process for top legacy products within 12 months.
• Establish and maintain a repeatable, scalable design documentation system.

• 10+ years of experience in Industrial Design or Product Design.
• 8+ years of experience taking products from concept to mass production.
• 5+ years designing mass-produced consumer, HME, or DME (patient care) products.
• 8+ years of experience in mechanical design, prototyping, simulation, and testing.
• 8+ years working within manufacturing and supplier constraints.
• 3+ years communicating and collaborating with Asian/Chinese manufacturers.
• 3+ years designing products for marketplaces influenced by public customer reviews.
• Experience with mechanical CAD software, such as Solid Works, Inventor, Onshape.
• Experience with cost modeling and margin-focused design decisions.
• Strong analytical skills with the ability to structure qualitative and quantitative insights into actionable design improvements.
• Deep understanding of ergonomics, usability, and user-centered design principles.
• Close attention to detail and commitment to excellence.
• Proactive problem-solver with a strong ownership mindset.
• Excellent cross-functional collaboration and communication skills.
• High adaptability and ability to thrive in a…