Professional Services Specialist

Employer Industry: Security Technology Solutions

• Salary up to $110,000
• Incentive bonus plans available
• Comprehensive benefits including medical, dental, and vision coverage
• 401K with company match and employee stock purchase plan
• Flexible working hours with remote work options
• Opportunity to travel and engage with clients across North America

• Setup deployments of Avigilon Alta solutions based on customer requirements, either on-site or remotely
• Troubleshoot existing and new issues reported by customers
• Conduct site audits and system certifications
• Provide product training to Sales teams, Channel Partners, and end-users
• Collaborate with Customer Success and Support teams for post-sales support

• High School diploma, Technical Certificate, or Bachelor's degree in Engineering, IT, or Technology, or 5 years of experience in an IT environment
• Legal authorization to work in the U.S.; employer work permit sponsorship is not available
• 4-5 years of relevant experience in an IT environment or minimum 7 years of relevant experience in lieu of a degree
• Strong knowledge in networking and system design
• Experience with Physical Security technologies such as VMS, DVR, NVR, Cameras, and Access Control

• Certifications such as CCNA, CCNP, MCSA, or CompTIA A+
• 3+ years of relevant field experience in a VMS/Access control environment
• Experience deploying VMS and cameras from the ground up
• Knowledge of programming and APIs
• Excellent presentation skills and ability to communicate complex technical problems to diverse audiences