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Professional Services Specialist

Remote / Online - Candidates ideally in
Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Motorola Solutions
Remote/Work from Home position
Listed on 2026-03-04
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity, IT Consultant
Salary/Wage Range or Industry Benchmark: 110000 USD Yearly USD 110000.00 YEAR
Job Description & How to Apply Below

Employer Industry: Security Technology Solutions

Why consider this job opportunity
  • Salary up to $110,000
  • Incentive bonus plans available
  • Comprehensive benefits including medical, dental, and vision coverage
  • 401K with company match and employee stock purchase plan
  • Flexible working hours with remote work options
  • Opportunity to travel and engage with clients across North America
What to Expect (Job Responsibilities)
  • Setup deployments of Avigilon Alta solutions based on customer requirements, either on-site or remotely
  • Troubleshoot existing and new issues reported by customers
  • Conduct site audits and system certifications
  • Provide product training to Sales teams, Channel Partners, and end-users
  • Collaborate with Customer Success and Support teams for post-sales support
What is Required (Qualifications)
  • High School diploma, Technical Certificate, or Bachelor's degree in Engineering, IT, or Technology, or 5 years of experience in an IT environment
  • Legal authorization to work in the U.S.; employer work permit sponsorship is not available
  • 4-5 years of relevant experience in an IT environment or minimum 7 years of relevant experience in lieu of a degree
  • Strong knowledge in networking and system design
  • Experience with Physical Security technologies such as VMS, DVR, NVR, Cameras, and Access Control
How to Stand Out (Preferred Qualifications)
  • Certifications such as CCNA, CCNP, MCSA, or CompTIA A+
  • 3+ years of relevant field experience in a VMS/Access control environment
  • Experience deploying VMS and cameras from the ground up
  • Knowledge of programming and APIs
  • Excellent presentation skills and ability to communicate complex technical problems to diverse audiences
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