Salesforce Administrator

Job Overview

Work for this role will focus around the support for our Salesforce products. This will include incident management, documentation, and knowledge transfers with existing team members. Once we have reached a steady point with our support process and capacity, this role will be able to work with our development teams more closely.

Complete INC and TASK tickets in our Service Now platform in a reasonable timeframe, achieving 80% SLA for incident resolution. Once onboarded and trained, begin working independently to resolve issues, and collaborate with others to troubleshoot larger issues. Working Central timezone hours.

• Administration
• Salesforce CRM
• SFDC
• Jira
• Confluence
• Development

• Strong communication skills and urgency and support mentality
• Intermediate level experience

Contract position based out of Minneapolis, MN.

• The pay range for this position is $35.00 - $42.00/hr.
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Mar 2, 2026.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.