Platform Professional Services Associate Consultant; Remote

Crowd Strike, Inc.

Full time

R27451

As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed — we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward.

We're also a mission-driven company. We cultivate a culture that gives every Crowd Striker both the flexibility and autonomy to own their careers. We're always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

Crowd Strike is looking for individuals across the industry to add their passion and experience in helping customers realize better security outcomes with log management and advanced data analytics. As an Associate Consultant on the Platform Professional Services team focusing on Falcon Next-Gen SIEM, you'll work solo and with other Crowd Strike consultants to become a trusted advisor to customers by answering technical questions, demonstrating Next-Gen SIEM capabilities, and laying out a technical vision of a Next-Gen SIEM roadmap for customers to follow.

Working alongside other Falcon engineers and other cross functional teams, you'll be a critical part of operationalizing Next-Gen SIEM within customer environments. You'll work with the customer as they discover what Falcon NGSIEM can do for them, help expand their use cases, and provide feedback timely to Crowd Strike Product Management teams. Simultaneously you'll develop internal relationships to partner with key stakeholders to influence product enhancements that will meet customer needs.

The position is remote-friendly within the United States with the opportunity for limited travel onsite with customers.

• Work with other Crowd Strike Professional Services consultants and independently providing best-in-class delivery and integration services to a wide range of organizations and verticals
• Act as a trusted advisor to help lead customers to mature outcomes using next generation SIEM, log management, AI assisted investigations and SOAR features and functionality
• Provide knowledge transfer of Falcon Next-Gen and other relevant Falcon modules to our customers

• Great compassion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills. Appreciates the importance of teamwork but will also benefit from a proactive approach to solving challenges and helping external and internal parties.
• Fundamental/academic understanding of common Information Security principles and standards
• 2+ years of experience working with log management/SIEM solutions (e.g., Falcon Next-Gen SIEM, Splunk, Chronicle, Exabeam, QRadar, Sumo Logic, etc.) and SOAR (e.g., Crowd Strike Fusion, Palo Alto XSOAR, Splunk SOAR, Tines, Swimlane, etc.) in a Security Operations role, a consulting role or similar capacity
• Knowledge of skills and best practices related to log analysis, data onboarding, parsing, developing searches, dashboards, and reviewing alerts within an information security analysis/investigation tool
• 1+ years knowledge of common cloud providers and their services such as AWS, GCP, and Azure, including hands on configuration of policies and integrations with applications
• 2+ years knowledge of supporting traditional IT Security functions such as directory services, authentication, networking, data storage, endpoint security
• Experience using an AI platform for development of integrations, synthesis of security data, assisting with code reviews
• Experience developing documentation to internal stakeholders and external parties as necessary
• Occasional travel may be required (< 25%)
• Strong problem-solving, written and oral communication skills in English

• Experience…