Director of LIMS Strategy - North America

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values:
Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Join Veeva as we bring the power of modern, cloud-based laboratory management to new industries. As Director, LIMS Strategy, you'll lead the expansion of Veeva's Laboratory Information Management System (LIMS) across North America - helping manufacturers modernize quality control and laboratory operations through a unified, cloud-based platform.

We're looking for a strategic, customer-facing leader who understands the realities of laboratory operations in sectors like consumer goods, food & beverage, chemicals, and other process industries. You'll connect the dots between product, marketing, sales, and services to shape a clear vision for digital transformation in laboratory informatics - and turn that vision into measurable growth.

In this role, you'll act as a trusted advisor and industry thought leader, building executive relationships, guiding customers on their modernization journey, and positioning Veeva LIMS as the category-defining solution for next-generation lab management.

What You'll Do

* Responsible for entering and growing the market for Veeva LIMS for industries beyond life sciences

* Operate in a customer-facing capacity to deliver tangible business outcomes for both Veeva and the industries we serve

* Build and nurture executive-level relationships across Quality, QC, R&D, and IT

* Provide business and technical guidance to the product team to drive innovation in laboratory informatics

* Develop go-to-market strategy, messaging, and enablement for customer adoption and long-term success

* Coordinate across Sales, Services, and Product to ensure an exceptional end-to-end customer experience

* Represent Veeva at industry conferences, webinars, and through published thought leadership

* Build and manage relationships with partners, influencers, and industry associations

Requirements

* 8+ years of experience growing and scaling a laboratory informatics or related software business (LIMS, ELN, SDMS, or QMS)

* Deep understanding of digital technologies that support Quality Control, Manufacturing, or Laboratory operations

* Proven track record of driving digital transformation initiatives and customer adoption in data-intensive industries

* Ability to engage confidently with senior Quality, QC, and IT leaders to shape modernization strategies

* Strong executive presence, strategic thinking, and communication skills

* Willingness to travel for customer engagements

Nice to Have

* Experience in industries such as food & beverage, consumer goods, chemicals, or ingredients manufacturing

* Background in quality systems, GMP operations, or QC laboratory management

* Experience leading global commercial or strategy teams with measurable growth outcomes

* Published thought leadership or speaking engagements in digital quality or laboratory informatics

Perks & Benefits

* Medical, dental, vision, and basic life insurance

* Flexible PTO and company paid holidays

* Retirement programs

* 1% charitable giving program

Compensation

* Base pay: $125,000 - $300,000

* The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base…