Desktop Engineer

Kforce has a client seeking a Desktop Engineer in Horsham, PA.

Responsibilities:

* Engineer, deploy, maintain, and support desktop, laptop, peripheral, and endpoint technologies in accordance with enterprise standards

* Design and manage standard workstation builds using modern provisioning tools (e.g., Microsoft Intune, Autopilot)

* Administer endpoint management platforms for device configuration, compliance enforcement, patching, and software distribution

* Develop and maintain endpoint configuration, security, and compliance policies using MDM/MAM solutions

* Coordinate workstation installations, moves, and hardware refreshes for new hires, office changes, and upgrades

* Provide engineering-level support for Windows endpoints, troubleshooting complex OS, hardware, and application issues

* Package, test, deploy, and maintain approved software, following change and compliance requirements

* Configure, secure, and support corporate mobile devices, including enrollment and policy enforcement

* Support remote and hybrid workforce environments, including secure home-worker configurations

* Participate in vulnerability management activities, including patch compliance and remediation coordination

* Monitor and remediate endpoint compliance posture, including encryption, antivirus/EDR, and configuration baselines

* Maintain documentation, evidence, and controls required for audits and regulatory assessments

* Follow established work order, change, and incident management procedures

* Provide Tier 2/3 escalation support for endpoint issues and service requests

* Maintain accurate endpoint documentation, SOPs, and troubleshooting guides

* Support asset inventory, lifecycle tracking, and equipment maintenance logs

* Research and evaluate emerging endpoint, security, and compliance technologies

* Collaborate with security, risk, and compliance teams to ensure adherence to regulatory requirements

* Perform other related duties as assigned
* Preferred certifications:
Microsoft, Intune, endpoint security, A+, or similar

* 2+ years of experience in desktop support or endpoint engineering

* Strong knowledge of PC hardware, OS fundamentals, troubleshooting, and lifecycle management

* Experience supporting and administering enterprise Windows desktop environments

* Hands-on experience with modern endpoint management tools such as Microsoft Intune

* Experience with automated or zero-touch deployment methodologies

* Understanding of endpoint security and compliance policies

* Familiarity with vulnerability management, patching, and compliance reporting

* Experience with disk imaging and enterprise application deployment solutions

* Working knowledge of Microsoft 365 applications

* Ability to manage multiple priorities in a regulated environment

* Strong written and verbal communication skills, including audit-quality documentation

* Flexible schedule availability as needed

Physical &

Additional Requirements:

* Technical school training or equivalent experience;
Certifications preferred

* Ability to lift up to 70 lbs; bend, kneel, crouch, and climb as needed

* Strong customer service orientation and organizational skills