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IT Support HelpDesk/Support

Remote Desktop Support Technician II

Remote / Online - Candidates ideally in
Idaho, USA
Listing for: Empower AI
Remote/Work from Home position
Listed on 2026-03-03
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology solutions company is seeking a Desktop Support Technician II in Idaho. The role entails providing technical support to users, managing Help Desk tasks, and coordinating training activities. Candidates should have 2-7 years of related experience and a high school diploma, with required qualifications including Public Trust Clearance and ITILv4 Foundation Certification. This position demands strong communication skills and the ability to manage support in a hybrid or remote work environment.
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