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Consultant, Technical Account Manager

Remote / Online - Candidates ideally in
Los Alamitos, Orange County, California, 90721, USA
Listing for: Dell
Remote/Work from Home position
Listed on 2026-03-03
Job specializations:
  • IT/Tech
    Cybersecurity, Systems Engineer
Salary/Wage Range or Industry Benchmark: 231000 USD Yearly USD 231000.00 YEAR
Job Description & How to Apply Below

Why consider this job opportunity:

  • Salary up to $231,000
  • Opportunity for career advancement and growth within the organization
  • Work remotely anywhere within the continental U.S.
  • Engage with cutting-edge technology and AI solutions in secure environments
  • Collaborative work culture that emphasizes team relationships and trust
  • Commitment to fair and equitable compensation practices
What to Expect (Job Responsibilities):
  • Support customers in disconnected environments as a subject matter expert for data center infrastructure products and solutions
  • Develop and maintain deep technical knowledge of the Dell Technologies portfolio, including storage, compute, networking, and cybersecurity
  • Build and nurture relationships with internal teams and external clients to ensure customer satisfaction
  • Assist in the design, definition, and implementation of complex system requirements for customers
  • Stay current on technology trends and continuously expand knowledge of existing products and solutions
What is Required (Qualifications):
  • Must be a US citizen and have an active TS/SCI security clearance
  • In-depth troubleshooting knowledge and understanding of Dell Power Edge servers, specifically Power Edge XE servers
  • Strong knowledge of networking infrastructure, particularly Infini Band networking, in data center environments
  • Experience working in Linux environments (RHEL and Ubuntu) and familiarity with Dell and vendor diagnostic utilities
  • Customer-facing experience with strong escalation management capability in high-pressure situations
How to Stand Out (Preferred Qualifications):
  • 12+ years of technical support experience with industry certifications such as A+, Security+, MCITP/MCSE, VCP, RHCSA/RHCE, CCNA
  • CI or FS polygraph clearance

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position.

Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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