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Managing Principal, Travel & Hospitality Consulting

Remote / Online - Candidates ideally in
New York City, Richmond County, New York, USA
Listing for: EPAM
Remote/Work from Home position
Listed on 2026-03-03
Job specializations:
  • IT/Tech
    Data Analyst, IT Consultant, Business Systems/ Tech Analyst
Job Description & How to Apply Below
We are seeking a dynamic and strategic Managing Principal to lead our Travel & Hospitality Consulting practice, driving impactful engagements with industry-leading organizations. The successful candidate will bring robust expertise, entrepreneurial agility, and a client-centered approach to advance transformation initiatives across the Travel, Hospitality, and Leisure sectors.

Req:

Responsibilities
  • Build and expand trusted C-suite and senior stakeholder relationships within Travel, Hospitality, and Leisure clients (airlines, hotels, resorts, cruise, OTA, TMC, loyalty platforms), driving measurable value across existing accounts and identifying industry-specific up-sell and cross-sell opportunities
  • Lead business development and pre-sales efforts for Travel & Hospitality client engagements, including proposal and SOW development, executive presentations, and shaping transformation roadmaps aligned to guest experience, operations, and revenue growth priorities
  • Provide subject matter expertise in Travel & Hospitality transformation initiatives, partnering across EPAM horizontals to deliver large-scale programs spanning digital guest experience, loyalty, reservations, operations, revenue management, and platform modernization
  • Lead consulting engagements delivering billable client work, owning requirements definition, solution design, and execution oversight for complex, multi-workstream programs
  • Apply EPAM methodologies to design and implement industry-relevant strategic and technology solutions, balancing speed, scalability, and operational realities unique to Travel & Hospitality environments
  • Analyze industry trends and client challenges (e.g., post-pandemic demand shifts, personalization, operational resilience, data/AI adoption, cost pressures) and contribute to Travel & Hospitality go-to-market offerings, reusable assets, and accelerators
  • Develop thought leadership in the Travel & Hospitality sector, including white papers, POVs, conference presentations, and client-facing materials to strengthen EPAM's market positioning
  • Build and scale onshore/offshore consulting teams with Travel & Hospitality domain expertise, ensuring consistent delivery quality across global engagements
  • Mentor and develop consultants, strengthening industry acumen, consulting rigor, and client impact across the practice
Requirements
  • 15+ years of experience in management consulting or as an industry practitioner, with significant exposure to Travel, Hospitality, or Leisure organizations
  • 10+ years of senior client engagement experience, including advising executives on industry-specific transformation initiatives
  • Demonstrated expertise across Travel & Hospitality business functions, such as:
  • - Guest/customer experience & personalization
  • - Loyalty and CRM ecosystems
  • - Reservations, distribution, and booking platforms
  • - Revenue management, pricing, and demand forecasting
  • - Operations, workforce, and supply chain optimization
  • Proven ability to translate Travel & Hospitality business challenges into actionable technology and process solutions
  • Strong experience leading large, multi-disciplinary consulting teams in an onshore/offshore delivery model
  • Hands-on experience with program and project leadership, including scoping, estimates, requirements, and delivery governance across complex implementations
  • Ability to communicate complex business and technical concepts to executive audiences through compelling presentations and written materials
  • Practical experience with process mapping, business case development, hypotheses-based analysis, and solution evaluation in large-scale environments
  • Track record of success in business development, account expansion, and pre-sales support within Travel & Hospitality or adjacent industries
  • Experience working in fast-paced, entrepreneurial consulting environments with a strong commitment to client service excellence
  • Familiarity with Agile delivery models is preferred
We offer/Benefits
  • Medical, Dental and Vision Insurance (Subsidized)
  • Health Savings Account
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
  • Short-Term and Long-Term Disability (Company Provided)
  • Life and AD&D Insurance (Company Provided)
  • Employee Assistance Program
  • Unlimited access to Linked In learning solutions
  • Matched 401(k) Retirement Savings Plan
  • Paid Time Off - the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)
  • Paid Holidays - nine (9) total per year
  • Legal Plan and Identity Theft Protection
  • Accident Insurance
  • Employee Discounts
  • Pet Insurance
  • Employee Stock Purchase Program
  • If otherwise eligible, participation in the discretionary annual bonus program
  • If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
For remote work in New York City only.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our…
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