PennDOT- TSASC; Workstation Specialist District

Position: PennDOT- TS2 A2 SC3 (Workstation Specialist District 9
Location: Hollidaysburg

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Hope you are doing well,

Position:
PennDOT- (Workstation Specialist District 9, Blair County)
Job : (757790)

Location:

Hollidaysburg, PA
Duration:
Long Term

Client:
State of PA

Job Description:
PennDOT requires the services of a Workstation Specialist with advanced PC installation, support and troubleshooting experience to work with existing PennDOT IT team members to support users located at various offices, construction field site offices.

*** This requisition will feature first round interviews via Teams.**
* *** Submit only candidates local to the Hollidaysburg, PA Area. Please specify the physical residence in the candidate's Summary of Qualifications under the details tab.**
* *** This requisition's current PO is funded through 6/30/25, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/25-6/30/26.**
* *** Start date for this position is as soon as possible.**
* *** This position is 80% onsite & 20% remote. The individual in this position will pick up their commonwealth-issued equipment from the District 9 Office (1620 North Juniata Street, Hollidaysburg, PA 16648) and badging could very well be done during the first week too. The work schedule will be discussed during the interview.**
* *** Do not resubmit candidates from previously released req #s 711047.**
* PennDOT requires the services of a Workstation Specialist with advanced PC installation, support and troubleshooting experience to work with existing PennDOT/IED Delivery Center IT team members to support users located at various offices, construction field site offices, county stockpiles, and other remote offices throughout their geographic five-county region within the Commonwealth. The Workstation Specialist will be responsible for assisting IT staff by providing Tier 2 support for hardware and software and installation and troubleshooting services throughout District
9. Candidate must possess the ability to install and configure PC hardware, peripherals, and software in both a network (primarily) and stand-alone environments. The ability to use diagnostic software is required. The ability to read, understand and follow technical manuals, schematics, and documented processes in the English language is required. The ability to assemble and support a microcomputer system and multifunction printers, as well as install Cat5e and/or Cat6 cable runs and perform cable terminations is required.

The ability to assemble and support a microcomputer system and multifunction printers, as well as install Cat5e and/or Cat6 cable runs and perform cable terminations is required. Specific knowledge required in LAN/WAN, TCP/IP, Remedy, MS Windows, RDP, and SCCM. The resource may also be required to document and follow technical processes. Strong communications, customer service skills, leadership, a high level of attention to detail, and the ability to function effectively in a fast-paced environment are also required.

Although the primary focus of this position is to support field site offices, the Workstation Specialist will also be required to support all other areas of PennDOT including all units throughout the District Office, County Offices and Stockpiles, Traffic Management Center, Driver License Centers, Welcome Centers, and Department of Community and Economic Development (DCED) and PA Emergency Management Association (PEMA) remote sites, should the need arise.

*** Please be advised that this position will require travel. This resource will be headquartered in District 9-0 Office in Hollidaysburg and provide support for District 9 and its respective counties (Bedford, Blair, Cambria, Fulton, Somerset and Huntingdon). Candidate must possess a valid driver's license and use their personal vehicle to travel to and from sites, as well as transport computer equipment such as computers, monitors, and printers.

Candidate must be comfortable traveling to various parts of the state and working around active construction and stockpile sites as well as large fleet equipment. Occasional travel to other districts and/or overnight travel for training may be required. PennDOT will cover expenses falling within The Commonwealth's Expense Reimbursement Guidelines and Policies. Please discuss the travel requirements with each candidate prior to submission to ensure they are willing and able to meet PennDOT's expectations.**
* Specific duties for the position include:

1. Installs computer system hardware, software, and related peripherals in accordance with departmental procedures and technical manuals.

A. Installs and configures PC hardware and peripherals to meet user requirements.

B. Installs and troubleshoots Cisco VPN routers.

C. Connects/disconnects PCs and printers to the network or local device.

D. Assigns workstation names for PCs being added to the network using Active Directory.

E. Installs related software (Windows, applications, network drivers)…