Lending Area Product Owner

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered  team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing
As an Area Product Owner, you will work closely with the Lending Application Product Owner to align Domain visions as well as roadmaps. You will work with internal Stakeholders to identify, design, and prioritize Lending application capabilities and improvements. You will collaborate with Stakeholder, Data, Technology, BAs, Developers, and third parties to bring the product vision to life. This includes understanding the people, process, technology, and data required to execute.

A key requirement for this role is having experience with Lending and CRM applications.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Define and prioritize the product backlog for our lending solutions, ensuring alignment with business goals and stakeholder requirements.
• Collaborate with cross-functional teams (technology and business) to deliver product enhancements and new features.
• Monitor product performance, gather feedback, and drive continuous improvement initiatives.
• Serve as liaison between the Credit Transformation project and Frontline Tools
• Facilitate requirements gathering, process mapping, and solution design.
• Communicate project updates, manage stakeholder expectations, and resolve issues/escalations related to product functionality.
• Provide hands-on support to users, troubleshoot product issues, and coordinate with IT/support teams for resolution.
• Collect user feedback and translate insights into actionable product improvements.
• Create and maintain clear, concise product documentation, including user manuals, process flows, and release notes.
• Prepare and present regular updates to leadership and stakeholders on product progress, user adoption, and key metrics.

Who you are

• You have 4+ years of Lending platforms experience - proprietary, Q2, Cloud Lending, Baker Hill, nCino, Finastra required.
• You have 4+ years of Originations, Underwriting, Servicing, and/or Technology) experience required.
• You have 3+ years of experience developing and executing product roadmaps, planning releases, writing stories with Acceptance Criteria, and managing risks and dependencies are required.
• You have 3+ years of Salesforce and Jira experience is highly valued.
• You demonstrate experience in delivering feature/functionality in Agile, Waterfall, and hybrid environments preferred.
• You portray excellent communication skills; ability to facilitate technical conversations with technical and non-technical stakeholders, partners, and users preferred.
• You possess experience creating successful business cases with success measures strategies that can be operationalized and then optimized as needed.
• You show strategic and creative thinking abilities.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $140,000 - $160,000 for the Chicago, IL market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee's needs;

including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

This position does not offer visa sponsorship.

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