Strategic Business Analyst

About Shamrock Trading Corporation

Shamrock Trading Corporation is a family of brands that has been serving the transportation and logistics industries since 1986. Shamrock offers factoring solutions, export financing, third-party logistics, a fuel card program and trucking technology.

Shamrock's mission since the start has been to create value and success for our customers, our partners and our people. Strong ethics, dedication to our customers and close attention to the marketplace are critical to the success and growth of the Shamrock brands. Shamrock is headquartered in Overland Park, Kansas, with multiple offices throughout the U.S. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer.

Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park!

Why You'll Love Working Here

Our award-winning culture is a testament to our commitment to growth, recognition and empowerment. From day one, we prioritize employees first, encouraging them to think and act like owners and providing endless opportunities for growth and self-development, both personally and professionally. Shamrock has been recognized as one of America's 2025 "Most Loved Workplaces" by Newsweek.

At Shamrock, we hire bright, ambitious people and give them the tools they need for a successful, long-term career here. Shamrock also offers a premier set of benefits for employees and their families:

• Training and Development: Ongoing training and professional development opportunities, and a LEAD Program for aspiring leaders
• Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents, and gym benefits
• Financial: One-time sign-on bonus, generous company 401(k) contributions and employee stock ownership after one year
• Work-Life Balance: Competitive PTO and work from home opportunities after an introductory period

About The Role

We are seeking a Strategic Business Analyst to support our Sales organization with a strong focus on sales enablement, cross-functional coordination, and operational excellence. This role will act as the strategic connector between Sales, Business Units, BI, Engineering, Data Science, and Salesforce teams.

The ideal candidate is analytical, collaborative, and process-driven, with a passion for turning business needs into scalable solutions. This role will become the subject matter expert (SME) across key sales processes, sales strategies, systems, and data workflows.

What You'll Do

• Develop, refine, and maintain sales processes, enablement materials, and operational playbooks to support sales productivity.
• Partner with Sales leadership to assess needs, uncover performance drivers, and provide data-backed recommendations.
• Serve as the strategic liaison across Sales, Business Units, BI, Engineering, Data Science, and Salesforce teams to align priorities and deliver coordinated outcomes.
• Facilitate requirements gathering, project scoping, cross-functional meetings, and delivery of insights or system changes.
• Identify process improvement opportunities and lead future-state workflow design, including automation, simplification, and standardization.
• Lead change management communication and adoption strategies for new tools, processes, and enhancements.
• Act as a Salesforce SME from the business data perspective-supporting user stories, enhancements, data cleanup efforts, and user experience improvements.
• Partner with BI and Data Science teams to build impactful dashboards, KPIs, and ad-hoc analyses supporting sales performance and decision-making.
• Conduct deep-dive analysis on pipeline trends, territory performance, forecasting accuracy, customer behavior, and operational bottlenecks.
• Support strategic initiatives such as annual planning, segmentation, incentive design, and GTM strategy updates.

What You'll Bring

• 3-7 years of experience in Sales Operations, Business Analysis, Revenue Operations, or similar analytical and cross-functional roles
• Strong…