Director - Veeva Validation Management Strategy

Veeva Systems is a mission‑driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest‑growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values:
Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Join Veeva as we bring the power of modern, cloud‑based digital validation to the industry. As Director, Validation Management Strategy, you’ll lead the expansion of Veeva’s Validation Management across North America – helping life sciences companies digitize and manage their Commissioning, Qualification, and Validation (CQV) processes through a unified, cloud‑based platform.

We are seeking a leader who can direct the convergence of sales, marketing, products, and services into a cohesive vision for the market, turning that vision into measurable growth. This individual has a deep understanding of the technical and regulatory requirements supporting the qualification of the physical manufacturing environment across facilities, utilities, equipment, and the validation of complex analytical and production processes.

In this role, you’ll act as a trusted advisor and industry thought leader, building executive relationships and guiding customers on their journey from paper‑heavy binders or paper‑on‑glass point solutions to a data‑centric digital solution. Through this partnership, you will position Veeva Validation Management as the category‑defining solution for next‑generation validation management.

This is a work anywhere, full‑time permanent role with Veeva. Our work processes are designed so that you can be productive in the environment that works best for you. This is a customer‑facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.

What You’ll Do

• Responsible for leading market expansion and growth for Validation Management within the North American life sciences portfolio

• Provide thought leadership and strategic direction to field‑facing teams, including the development and maintenance of relationships with executive leadership at manufacturing sites

• Provide business and technical guidance to the product team to ensure new features and functionality address the unique challenges of qualifying physical assets and complex production processes

• Develop strategy and messaging to drive customer adoption, moving the market from legacy document‑centric workflows to data‑centric digital validation

• Coordinate resources across the entire customer lifecycle, from initial sales discovery through to successful delivery and long‑term value realization

• Serve as an industry evangelist by presenting at conferences, leading webinars, and authoring content for industry publications

• Engage with technical communities of practice and manage relationships with partners

• Partner with the sales and services organizations to ensure an exceptional end‑to‑end customer experience that reflects a deep understanding of the manufacturing environment

Requirements

• 5+ years of experience in life sciences validation, with a heavy focus on commissioning, qualification, and the validation of manufacturing equipment and production processes

• Deep technical understanding of the validation lifecycle (Requirements, Design, Verification, Acceptance & Release) for facilities, utilities, and process equipment

• Experience with risk‑based qualification approaches and a strong working knowledge of industry standards such as ASTM E2500, ISPE Baseline Guides, and Annex 15

• Proven ability…