Level 2 On-site & Remote End-User Support
Brunswick, Glynn County, Georgia, 31521, USA
Listed on 2026-03-03
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IT/Tech
Desktop Support, HelpDesk/Support
Job Title:
Level 2 On-site & Remote End-User Support
Location:
Brunswick, GA - onsite
Top
Skills:
1. Desktop / Windows 11
2. Mobility
3. RDS
Job Description/ Responsibilities:
" Desktop Support (Desktop & Laptop Hardware, Windows 11 & Office 365)
" Printers (Adding, troubleshooting, maintenance kit installation)
" Mobility (handheld scanner and mobile phone support)
" Ticket management including follow up and escalation using Service Now solution
" Continuous Improvement of the IT environment to better operations
" Coordination between Internal External Customers and IT Management on major incidents, process improvement, and new requirements
" Production floor and typical office environment support
" Executive support as required
" On-site and remote support of other offices as needed
" Work with IT colleagues as part of a distributed international team
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).