Technical CSR In Scottsdale, AZ

Customer Service Support (high level & need technical skills) – Scottsdale, Arizona

1 day work-from-home/remote and 4 days in‑office in Scottsdale after training—$23‑25/hour.

100% on‑site during the first 30 days of training.

• Microsoft Office experience
• CRM experience preferred
• Case experience
• Interpersonal skills via phone, email, and chat

• Opportunity to work for one of the most innovative companies
• Once/if converted, amazing benefits and salary packages
• Benefits through contract with TEK available on the first day of each month
• Weekly pay
• Opportunity to work with cutting‑edge technology company
• M‑F, 8‑5 pm schedule
• 1‑month long paid training

• Comfortable working with chat, email, and phone
• Customer support via email and chat
• Technical support experience
• Salesforce
• CRM, MS Dynamics
• Strong job tenure – no job hopping (must have been in last 3 roles for 15 months or more)
• Technical skills needed; troubleshooting expertise

• Build and maintain subject‑matter expertise of processes and solutions related to this role
• Resolve customer issues via phone, email, or chat by determining the cause, selecting and explaining the best solution, and expediting correction or resolution
• Handle Salesforce cases
• Meet personal/team performance targets around phone and case metrics
• Send process or performance improvement suggestions to your Support Manager
• The work is broken down 80% calls & 20% email and chat

• Please apply directly to this job posting; I will reach out in the next 1–10 business days to discuss next steps. This position requires a questionnaire, reference check, and a 30‑minute client‑virtual interview.
• APPLY DIRECTLY TO THIS JOB POSTING IF INTERESTED!!

Job Type & Location:
This is a Contract to Hire position based out of Cave Creek, AZ.

Pay:
The pay range for this position is $23.00 – $25.00/hr.

Workplace Type:
Hybrid position in Cave Creek, AZ.

Final date to receive applications:
This position is anticipated to close on Mar 11, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full‑Stack Technology Services, Talent Services, and real‑world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full‑stack capabilities and speed.

We're strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.