UX Designer

Description

UX Designer

Chicago, IL

Reports To:
Director, Product Development & Operations

BAI and RMA have come together as Pro Sight Financial Association, a leading industry organization whose purpose is to empower financial services leaders to strengthen and advance our industry. The strategic combination brings together RMA's expertise in serving the commercial banking and risk management functions and BAI's knowledge in serving the retail banking and regulatory compliance functions. It's a complementary union of two non-profit organizations that have always had their members' and customers' best interests in mind.

Our industry-leading offerings include peer sharing events, thought leadership, learning and development, and decision support solutions. Our work creates positive ripple effects throughout financial services organizations and ultimately helps consumers, businesses and communities thrive.

We are seeking an experienced, creative UX Designer to collaborate with product managers, developers, and stakeholders to transform business goals and user needs into intuitive, effective, and visually appealing web and mobile solutions. The ideal candidate should be proficient in Figma or similar design tools and have a solid understanding of User-Centered Design (UCD) processes.

What You'll Do:

• Perform user research and usability testing, facilitate user focus group sessions and interviews, and analyze user behavior analytics as may be required to understand user needs, uncover pain points, and inform user experience designs
• Identify trends, validate design decisions, and improve user experiences
• Transform research and data into responsive wireframes, prototypes, and high-fidelity mockups for both mobile and web while ensuring accessibility and responsiveness across different devices
• Create user personas, storyboards, and journey maps
• Collaborate with product managers, developers, and other stakeholders to validate feasibility and alignment to deliver compelling, intuitive, effective, and visually appealing design solutions that achieve product requirements and business goals
• Continuously monitor user behavior and activity to measure user interactions to continuously improve user experiences
• Influence product teams through data-based recommendations
• Stay current with the emerging design trends, tools, and best practices
• Establish and promote design guidelines, practices, and standards

What We're Looking For:

• Bachelor's degree in interaction design, human-computer interaction, or related field preferred
• Proven UX design experience (3-5 years)
• Strong understanding of user-centered design principles, accessibility, responsive design, and information architecture concepts (e.g., site maps, taxonomies, and content organization)
• Experience conducting user interviews, surveys, usability tests, and data analysis to inform design decisions and validate assumptions
• Experience in creating wireframes, storyboards, user flows, process flows and site maps
• Portfolio of relevant UI/UX design work
• Experience working with or building design systems and reusable component libraries.
• Hands-on experience designing for accessibility standards
• Experience with responsive design
• Proficiency with design tools (e.g., Figma, Adobe XD, or Axure)
• Proficiency with HTML, CSS, and JavaScript for rapid prototyping
• Ability to solve problems creatively and effectively
• Excellent communication, collaboration, and organizational skills, with a proactive approach to problem-solving
• Ability to effectively communicate technical concepts to both technical and non-technical stakeholders
• Experience with Agile software development methodologies and tools a plus
• Self-starter, comfortable with ambiguity, ability to initiate and drive projects with minimal oversight and guidance
• Experience with e-learning/online learning a plus
• Familiarity with financial services/banking industry a plus
• Ability to work in the Chicago office periodically is required

The salary range for this position is $90,000 - $125,000. Compensation offered will be determined by factors such as skills, experience, education, job-related knowledge, and market considerations. Pro Sight offers an outstanding benefits package with comprehensive insurance coverage, a 401(k) plan with company match, flexible paid time off, hybrid and remote working models, tuition assistance, and the ability to work in a collaborative, team-oriented environment.

To learn more about our company, please visit www.prosightfa.org
, www.bai.org
, and www.rmahq.org