More jobs:
Consultant, Technical Account Manager
Remote / Online - Candidates ideally in
Los Alamitos, Orange County, California, 90721, USA
Listed on 2026-03-03
Los Alamitos, Orange County, California, 90721, USA
Listing for:
Dell
Remote/Work from Home
position Listed on 2026-03-03
Job specializations:
-
IT/Tech
Cybersecurity, Systems Engineer, IT Support, Network Security
Job Description & How to Apply Below
Why consider this job opportunity:
- Salary up to $231,000
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the continental U.S.
- Engage with cutting-edge technology and AI solutions in secure environments
- Collaborative work culture that emphasizes team relationships and trust
- Commitment to fair and equitable compensation practices
- Support customers in disconnected environments as a subject matter expert for data center infrastructure products and solutions
- Develop and maintain deep technical knowledge of the Dell Technologies portfolio, including storage, compute, networking, and cybersecurity
- Build and nurture relationships with internal teams and external clients to ensure customer satisfaction
- Assist in the design, definition, and implementation of complex system requirements for customers
- Stay current on technology trends and continuously expand knowledge of existing products and solutions
- Must be a US citizen and have an active TS/SCI security clearance
- In-depth troubleshooting knowledge and understanding of Dell Power Edge servers, specifically Power Edge XE servers
- Strong knowledge of networking infrastructure, particularly Infini Band networking, in data center environments
- Experience working in Linux environments (RHEL and Ubuntu) and familiarity with Dell and vendor diagnostic utilities
- Customer-facing experience with strong escalation management capability in high-pressure situations
- 12+ years of technical support experience with industry certifications such as A+, Security+, MCITP/MCSE, VCP, RHCSA/RHCE, CCNA
- CI or FS polygraph clearance
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