VP, Loyalty Program Manager

Overview

Employer Industry: Financial Services

Why consider this job opportunity:

• Salary up to $185,000 annually
• Eligible for an annual bonus based on individual and company performance
• Opportunity for career advancement within a highly matrixed organization
• Flexible work options, including the ability to work from home
• Inclusive company culture that values individual skills and experiences
• Engaged workforce with active Employee Resource Groups (ERGs) for community and growth

• Lead and manage client launches and migrations to loyalty platforms, ensuring market-leading features
• Oversee project management activities, including feasibility studies and cost-benefit analyses
• Develop and maintain relationships with stakeholders to define and deliver loyalty program services
• Manage project documentation and updates, including Kanban and JIRA boards
• Ensure compliance with Agile methodologies and operational control frameworks

• Bachelor's degree with a minimum of 5 years of IT experience, or high school diploma/GED with a minimum of 9 years of IT experience
• At least 5 years of loyalty experience from a management consulting or outsourced application development background
• Minimum 5 years of experience in managing large direct and matrixed teams
• At least 5 years of experience in the payments industry
• Strong Agile experience in managing client launches and migrations

• Deep knowledge of loyalty systems and strategies, especially with the Premier Loyalty Platform (PLP)
• Familiarity with marketing strategies and analytics-driven solutions
• Exceptional written and verbal communication skills, including presentation abilities
• Strong negotiation and people management skills
• Ability to thrive in a fast-paced, deadline-driven environment

#Financial Services #Loyalty Programs #Agile Management #Career Growth #Inclusive Workplace

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