Salesforce Public Sector Practice Architect

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Ready to join us?
Here's what the opportunity supported through our TGS Talent Acquisition Team requires:

Position Overview
The Salesforce Public Sector Practice Architect designs, governs, and executes scalable, secure, and compliant Salesforce solutions for government agencies. This role combines deep platform expertise with strong business and regulatory acumen to translate various agency requirements into robust multi-cloud architectures aligned with standards such as FedRAMP and NIST.

Key Responsibilities
Lead end-to-end functional architecture for Salesforce Public Sector implementations (PSS, AE1, Service Cloud, Digital Front Door, Omni Studio).
Translate government processes into secure, scalable solution designs, including data models, integrations, and security frameworks.
Produce architecture artifacts (ERDs, sequence diagrams, integration maps).
Participate in presales solution meetings, translate client requirements into demos, and deliver solution proposals.
Advise stakeholders, build demonstrable assets, create sales enablement, coordinate marketing activity, and run workshops.
Provide subject matter leadership across development, integrations, and data migrations.
Required Skills & Experience
Public Sector Expertise:
Knowledge of government programs (benefits, case management, licensing, grants, inspections, citizen services)

Experience with State and/or Local agencies and regulatory frameworks (Must have);
Federal agencies and regulatory framework (Nice to have)
Business & Technical

Skills:

Strong process design, requirements analysis, and solution scoping
Deep Salesforce expertise:
Public Sector Solutions, Service Cloud, Experience Cloud, Omni Studio, APIs, LWC, Apex, integrations, security architecture, and Dev Ops
Understanding of compliance frameworks (FedRAMP, NIST 800-53, CJIS, HIPAA)

Soft Skills:

Excellent communication, stakeholder management, and leadership
Strong analytical thinking, problem solving, and ability to drive consensus
Adaptability and ownership in fast-paced public sector environments

Experience:

7 or more years of Salesforce experience, 3 or more years as an architect
3 or more years of experience supporting public sector clients
Proven success leading large, multi-system Salesforce programs
Preferred

Certifications:

Salesforce Application or System Architect
Public Sector Solutions
Omni Studio Consultant
Service Cloud Consultant
Marketing Cloud (Nice to Have)
Job Type & Location
This is a Permanent position based out of Chicago, IL.
Pay and Benefits
The pay range for this position is $128000.00 - $192000.00/yr.
We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Our full-time, internal employment benefits include the following:
Medical, Dental, and Vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life and AD&D for employee and dependents) Short and Long-Term Disability Health Spending Account (HSA) Transportation Benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave
Workplace Type
This is a fully remote position.
Final date to receive applications
This position is anticipated to close on Mar 16, 2026.
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