Tableau Specialist; Remote - EST

Position: Tableau Specialist (Remote - EST)
At Tix Track, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening.

Headquartered in the heart of the Broadway Theatre District, NYC, we are a small, but growing team of hardworking, highly motivated individuals. We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.

Our core product, Nliven, is a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are anticipating robust growth in 2026.

Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we "role".
About The Role

The Tableau Specialist is responsible for the development, training, and maintenance of Tableau dashboards for use by our external clients and internal teams. This role will be key in expanding and promoting Tableau usage throughout the organization. This will primarily be accomplished via an embedded experience. They will be tasked with leveraging the wealth of information available in our Snowflake data warehouse to create insightful and reliable reports.

This position reports directly to the VP, Data Science & Analytics.

This position is full-time and fully remote. Candidates must be located in EST and are preferred to be in New York, Connecticut, or New Jersey. We will also consider candidates in Florida, Virginia, North Carolina, South Carolina. Candidates may be required to travel and/or meet up in-person from time to time. There may also be an expectation in the future for hybrid work in a local office.
About You

• You have strong hands-on experience building, maintaining, and scaling Tableau dashboards, and you enjoy turning complex data into clear, actionable insights for a variety of audiences.
• You're comfortable working directly with data using SQL (and ideally Snowflake) and take pride in data accuracy, consistency, and thoughtful report design.
• You enjoy partnering with both technical and non-technical stakeholders, and you're confident training users, answering questions, and explaining technical concepts in plain language.
• You're highly organized and self-directed, able to manage multiple projects at once while maintaining high standards for overall data quality.

What You'll Do

• Formulate, suggest, and manage data-driven projects which are geared at furthering the business's interests.
• Scope, design, and develop dashboards and reports using Tableau.
• Provide training sessions for users to familiarize them with using Tableau.
• Maintain consistent quality and naming conventions across a large suite of reports.
• Provide ongoing support for users with any issues or questions in using Tableau.
• Document reports for later reference.
• Update reports as needed to align with new product features.
• Become a subject matter expert on the database and its functionality.
• Surface any data integrity or quality issues to the relevant engineering team.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.
What You'll Bring
Minimum Requirements

• Bachelor's degree
• At least three years of Tableau experience
• At least two years of SQL experience
• Preferred:
  • Tableau Public Link
  • Tableau Specialist/Data Analyst Certification
  • Snowflake experience
  • SSRS experience

Essential Skills

• Strong oral and written communication skills.
• Ability to work both independently and in a team environment while managing multiple projects and deadlines.
• Possess strong analytical and problem-solving skills.
• Ability to explain technical concepts in an understandable way.
• Excellent organizational and attention to details skills.

Tools You'll Use

• Tableau Cloud & Server
• Google Suite
• Slack

What We Value

Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work.

Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute.

Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions.

Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work.

Perform at Your Best - We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations.
How We Work

Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center.

Embrace…