Senior IO Engineer IAM AD SME - Remote
La Crosse, La Crosse County, Wisconsin, 54602, USA
Listed on 2026-03-03
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IT/Tech
Cybersecurity, IT Support, IT Consultant
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Position in this function manage and maintain Optum Serve Active Directory (AD) domains to support business operations. Provide mentoring and leadership of IT projects that involve technology and product evaluation, implementation, deployment and troubleshooting as assigned. Act as a subject matter expert (SME) of AD, Zero Trust architecture, Group Policy Objects, LDAP and other directory services. Architect, implement and operate systems infrastructure applications, platforms and cloud services within OSIT IAM's portfolio.
Ensure efficient, balanced, secure and uninterrupted operation of all services.
You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.
- Technical lead on IT projects that involve technology and product evaluation, implementation, deployment, and troubleshooting assigned by OSIT IAM manager
- Mentor other team members for successful deployment, maintenance and management of application services and systems
- Troubleshoot issues dealing with IT services that leverage AD
- Excellent interpersonal skills and avid collaborator:
Thrives on frequent contact with teammates, supervisors, and a diverse population of stakeholders - Solid understanding of IT operations and their related dependencies
- Collaborate with the compliance team to ensure all technology systems meet legal and regulatory requirements, including ATO boundaries, maintaining the highest standards of compliance
- Monitor, troubleshoot, and resolve issues promptly to ensure system reliability
- Complete Service Now requests for backup and recovery within determined SLAs
- Manage and serve as a participant or backup in the 24x7 on‑call rotation, ensuring continuous support. Ability to work off‑hours as job tasks require
- Utilize enterprise‑approved AI tools to enhance productivity and innovation by streamlining workflows and automating repetitive tasks. Continuously evaluate emerging trends to drive improvement and strategic innovation
- Assess new product research and assessment and process improvements within OSIT IAM
- Provide guidance for security procedures to ensure the company and customer data are secure and accessed by only those that need access to it
- Create, review and approve IT SOPs
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- Bachelor's Degree in Computer Science, MIS or equivalent training
- 8+ years of experience administering Active Directory and Group Policies. Equivalent combination of education, experience and/or applicable military experience will be considered
- Experience with deploying a Zero Trust / Tiered Active Directory
- Experience working in an Enterprise Class environment, following strict Change Control procedures to ensure uninterrupted production operations
- Proficiency in using Service Now
- Proven solid troubleshooting and analytical skills along with good interpersonal communication skills and the ability to work independently to meet required deadlines
- US Citizenship
- Must work from US soil
- Certifications on related Microsoft, VMWare, and other Technologies
ITIL or other ITSM framework certification - Experience with Azure, Power Shell, SCCM, Teams or other enterprise application systems
- Experience with Delinea Secret Server or similar Privileged Access Manager (PAM)
- Experience with Bloodhound Enterprise
- Experience with SCAP / DISA STIG compliance
- Experience with change management processes, documentation procedures, and the ITIL framework
- DOD/VA/Military Experience
- DOD/VA/Military Clearances
- Familiarity with Quest Change Auditor & Quest Enterprise Reporter
- Familiarity with NIST 800-53, FedRAMP and/or NIST 800-63.
* All employees working remotely will be required to adhere to United Health…
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