Technical Writer

Key Responsibilities

• Develop, write, edit, and maintain technical documentation including user guides, manuals, SOPs, FAQs, and knowledge base articles
• Translate complex technical information into clear, concise, and easy-to-understand content
• Collaborate with engineers, developers, product managers, and stakeholders to gather information
• Create documentation for software systems, APIs, automation tools, or technical platforms
• Ensure documentation accuracy, consistency, and adherence to company style guidelines
• Update existing materials to reflect product enhancements and system changes
• Manage documentation version control and organization
• Support internal training and onboarding documentation initiatives

• Bachelor's degree in Technical Writing, English, Communications, Computer Science, or related field
• 3+ years of experience in technical writing, preferably in software, engineering, or IT environments
• Strong proficiency in written English with exceptional grammar and editing skills
• Experience documenting software systems, APIs, or technical workflows
• Familiarity with documentation tools (Confluence, Mad Cap Flare, Notion, Git, or similar)
• Ability to work independently in a remote environment and manage multiple deadlines
• Strong attention to detail and organizational skills
• Must be legally authorized to work in the United States (valid U.S. work permit required)

• Experience writing API documentation or developer guides
• Knowledge of basic coding concepts (HTML, CSS, JSON, Markdown)
• Familiarity with Agile development environments
• Experience with content management systems and version control platforms

• Competitive salary
• Fully remote work environment within the United States
• Flexible scheduling
• Health, dental, and vision benefits
• Professional development opportunities
• Collaborative and supportive team culture
• Career growth opportunities

If you are passionate about turning complex information into clear and impactful documentation and thrive in a remote environment, we encourage you to apply.