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IT Support Technical Support HelpDesk/Support Desktop Support

Remote Lead, End-User Support & Desktop Services

Remote / Online - Candidates ideally in
Madison, Dane County, Wisconsin, 53774, USA
Listing for: Humana Inc
Remote/Work from Home position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 97900 - 133500 USD Yearly USD 97900.00 133500.00 YEAR
Job Description & How to Apply Below
A healthcare solutions company is seeking a Lead, Desktop/End User Support to oversee end-user support services and improve technology experiences across the organization. This role entails managing escalations, vendor performance, and collaborating with internal teams to enhance service efficiency. The ideal candidate will have extensive technical experience, strong leadership skills, and a passion for service improvement. Occasional travel to company offices may be required.

Competitive compensation and comprehensive benefits are included.
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