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HelpDesk/Support Technical Support

Hybrid Help Desk Technician: Remote​/Onsite Support Pro

Remote / Online - Candidates ideally in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: TEKsystems
Full Time, Remote/Work from Home position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 16.5 - 18 USD Hourly USD 16.50 18.00 HOUR
Job Description & How to Apply Below
A leading technology services provider is looking for a Help Desk Support Specialist to resolve customer inquiries on a hybrid schedule in Baltimore, MD. Daily duties include tracking and resolving customer interactions, with a focus on acting as a customer advocate and ensuring high first-call resolution rates. Ideal candidates will possess troubleshooting skills for software such as Microsoft Outlook and Word.

This contract role offers competitive pay ranging from $16.50 to $18.00 per hour along with comprehensive benefits.
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