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HelpDesk/Support IT Support

Senior Service Desk Manager - Remote​/Hybrid Federal Support

Remote / Online - Candidates ideally in
Idaho, USA
Listing for: Edgewaterit
Full Time, Remote/Work from Home position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
A leading federal contractor is seeking a Service Desk Manager in Idaho to support a federal client operations environment. You will resolve complex customer issues, document actions, and support knowledge base development within a structured service desk. Ideal candidates have at least 3 years of experience in customer support and excellent troubleshooting skills. The role offers hybrid work options based on program needs.
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Position Requirements
10+ Years work experience
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