Salesforce Administrator

As our Salesforce Administrator, you’ll play a vital role in maintaining and scaling a high‑impact, enterprise‑grade Salesforce environment. You’ll lead day‑to‑day Salesforce administration while partnering closely with Rev Ops, Marketing Ops, and Customer Experience teams to enhance our go‑to‑market efficiency and cross‑functional collaboration.

You’ll design and implement automation, manage system integrations, maintain data quality, and serve as the go‑to resource for Salesforce‑related processes. This role is ideal for someone excited by complexity, scalability, and strategic system ownership.

• Administer & maintain day‑to‑day Salesforce administration, including user setup, profiles, permission sets, and license management for 130+ users.
• Configure & optimize Salesforce solutions using Flows, record types, dynamic layouts, approval processes, dashboards, and reports.
• Drive data governance through standardized policies that improve data quality and system consistency.
• Manage integrations, owning and optimizing third‑party integrations with tools such as Lean Data, Outreach, Gong, Qualified, and others.
• Support agile execution by participating in monthly agile sprints, backlog grooming, and iterative delivery via Asana‑based project management.
• Ensure scalability with a declarative‑first approach to automation and system design, maintaining cross‑functional maintainability and alignment with Salesforce’s product evolution.
• Test and deploy changes in sandbox environments, collaborating with the Salesforce Architect to explore Dev Ops best practices.
• Oversee third‑party system release management, ensuring features and functionality are fully tested and aligned with roadmap timelines.
• Document and share knowledge in Confluence and Google Workspace to support knowledge sharing and continuity.
• Contribute to the roadmap for AI‑powered features across our tech stack in 2026 and beyond.

• 2+ years of Salesforce administration experience, ideally within a B2B SaaS environment.
• Salesforce Administrator Certification (required); other Salesforce certifications are a plus.
• Proficiency with Salesforce Flow and other declarative tools.
• Familiarity with enterprise‑scale Salesforce architecture (200+ Flows, multiple custom objects, complex role hierarchies).
• Comfort with large datasets, Excel, and analytical reporting.
• Excellent cross‑functional communication skills and stakeholder management.
• Experience supporting agile workflows and tools such as Asana.
• Exposure to Einstein, Agent AI, or similar Salesforce‑native AI solutions preferred.
• Experience with Confluence or similar documentation platforms.

• Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
• Competitive HSA with company matching
• Paid parental leave
• Flexible vacation policy
• 401(k) options with company dollar‑for‑dollar match
• Employee stock options available from day one
• $2,000 annual educational allowance
• Catered lunch every Tuesday (in‑office perk)
• MARTA transportation or office parking expenses covered
• Employee charitable donation company match, up to $500 annually
• Regular company outings and events
• Hybrid work options with $500 office stipend to set up your home office

Call Rail encourages applications from everyone, including members of all equity‑seeking communities—women, racialized and Indigenous persons, persons with disabilities, and all sexual orientations and gender identities and expressions. In your application, you may indicate your pronouns. We do not discriminate on the basis of any protected group status under applicable law.

We may ask for voluntary self‑identification of disability and veteran status as required by law; completion is voluntary and confidential.