Bilingual Account Manager

** Our client, a Big 6 Bank here in Canada, is currently seeking a Bilingual (English/French) Account Manager to join their team in downtown Toronto! The ideal candidate would be a graduate from a University program where they studied Business, Commerce, Finance, Economics and has some experience working in the financial services industry.**

Job Description/Accountabilities:
Bilingual Account Manager

• Possess knowledge of the structure, procedures and systems utilized within the banks and support areas

• Build and maintain strong relationships with clients through the coordination of efforts with various internal departments and divisions within the Bank.

• Ensure that a high level of customer service is maintained with our clients by keeping them informed of any new developments, products, and all available services as they relate to their business needs

• Ensure prompt and thorough resolution of all client issues and recommend improvements in policies and procedures with the ultimate goal of continually improving our service delivery

• Act as a liaison with the various operational areas within the bank to ensure tasks are completed in a proactive and timely manner

• Conduct regular meetings with clients and document ongoing service and operational issues with respect to the client and the bank, investigate, follow and resolve

• Provide clients with guidance on the banks policies, procedures and training that directly impact their business

• Provide process improvement recommendations that will enhance the overall business relationship with clients

• Represent the bank professionally at client meetings/business functions

Qualifications

Work Environment

The Bank will offer a three-week training, in a class format with other colleagues hired for the role

The schedule is Monday to Friday 830-5 or 930-6 - with one-hour lunch.

3 days a week in office - business professional attire and 2 days work from home

Duration: 6 month contract to start with opportunity of extension OR conversion to permanent

Pay: $24 - $27/hr

This is a Contract position based out of Toronto, ON.

The pay range for this position is $ - $

This is a hybrid position in Toronto,ON.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme.

Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.