Sales Engineer

Why you should consider joining Auvik?

• Auvik is building impactful, relevant technology. Our network management software automates time‑consuming tasks, streamlines operations and mitigates risk.
• Our senior leaders are transparent, trustworthy, experienced and dedicated to driving success.
• Customers love our product and we focus on delivering high‑quality solutions.
• We provide regular learning and growth opportunities through feedback, onboarding and career programs.
• We are a fully distributed team offering flexible work‑from‑home support.

Love being a technical resource and using your curiosity to help solve problems? The Technical Pre‑Sales team needs an ambitious, motivated individual to be the primary technical resource for sales, providing real‑time assistance during software evaluation via Slack and sales calls.

• Dive into prospects’ business challenges and identify opportunities to solve them using Auvik’s products.
• Support Account Executives with solution deployments and escalated technical support issues.
• Apply software and networking knowledge, and problem‑solving skills to integrate Auvik into customer environments and third‑party products.
• Convey Auvik’s value by helping prospects improve operating procedures and address network issues.
• Act as liaison between sales, customer success, support, and product teams.
• Document unexpected behavior discovered through customer calls.
• Communicate field experience to product and development teams, contributing to design and improvements.
• Support technical collateral development with sales enablement, product marketing, and marketing teams.
• Build and maintain strong relationships with customers, acting as trusted advisor.
• Assist with proposals and presentations aligned with customer requirements.
• Stay updated on industry trends and product developments to communicate value propositions.

• 4+ years of relevant experience with formal education or comparable work experience in computer science or networking.
• Experience in technical support with a network equipment provider or networking vendor is highly desirable.
• Hands‑on experience with network design, network management/administration, or network deployment.
• Excellent communication and presentation skills for conveying complex technical concepts to non‑technical audiences.
• Proven ability to build and maintain relationships with customers and stakeholders.
• Strong problem‑solving and creative thinking skills.
• Experience with SaaS solutions and cloud technologies is a plus.
• Familiarity with Auvik’s product offerings and competitive landscape.

Salary Range: $75,000–$98,000 CAD. Compensation is based on skills, knowledge, and experience, and is reviewed regularly against market data. Full‑time employees receive stock options, health and dental benefits, a wellness spending account, a GRSP matching program, flexible PTO, paid parental leave, and remote working subsidies.

Auvik is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law.

The process includes resume review, virtual interviews via Zoom, a brief Predictive Index assessment, and meetings with hiring managers and team members.

Seniority Level: Mid‑Senior;

Employment Type:

Full‑time;
Job Function:
Sales & Business Development;
Industry: Computer Networking Products.