Certinia Solutions Specialist

We are seeking a Solutions Specialist with deep functional expertise in Certinia, particularly in Finance and Operations. The ideal candidate will have experience across multiple implementations and the ability to collaborate effectively with business and technical teams to deliver scalable, efficient solutions. As the techno-functional lead, you will help drive the evolution, integration, and management of Certinia ERP and PSA within Oliver Wyman.

This role encompasses solution architecture, technical support, application administration, stakeholder engagement, and team leadership, bridging business, finance, and technology to optimize our cloud-based service operations. Remote work is an option for this role.

We will count on you to:

• Provide first-line support for ERP modules including General Ledger, Accounts Payable/Receivable, Financial Reporting, Resource Management, Project Management, Time & Expense, and Billing.
• Collaborate with Finance and operational stakeholders to gather, document, and analyze business requirements aligned with financial controls and compliance.
• Act as a liaison between Finance, HC, Technology teams, Salesforce specialists, and vendors to design configuration changes, integrations, and process automations.
• Map, evaluate, and optimize finance-related processes, championing best practices such as automated invoice processing and compliance reporting.
• Assist in project planning, coordinate cross-functional teams, and manage testing and validation of ERP system updates and new features.

What you need to have:

• Bachelor's degree in Business, Information Systems, Accounting, Finance, or a related field.
• 3 years of experience with Certinia PSA or Accounting (ERP) solutions.
• Hands-on experience supporting or implementing financial modules such as General Ledger, AP/AR, Fixed Assets, or Financial Planning.
• Proven ability to work effectively with cross-functional teams in a fast-paced, global environment.
• Strong proficiency in Microsoft Office and project collaboration tools such as Azure Dev Ops, Service Now, or Jira.

What makes you stand out:

• Experience with Salesforce platform and PSA applications, especially within the Certinia or Salesforce ecosystem.
• Technical aptitude with cloud-based ERP/Financial applications and familiarity with data/reporting tools and dashboard creation.
• Excellent verbal and written communication skills, able to bridge business and technical audiences.
• Knowledge of Finance compliance, controls, and audit requirements in SaaS/cloud environments.
• Experience using documentation and collaboration tools like Confluence and SharePoint for requirements and change management.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Certinia Solutions Specialist
• Phoenix, AZ, United States