Senior Technical Program Manager, Public Sector Security

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

As the Senior Technical Program Manager, Public Sector Security, you will architect the strategic roadmap and oversee the delivery of Docusign’s most critical regulated environments. You aren't just checking boxes; you are building the framework that allows Docusign to serve the world’s most mission-critical government agencies.

You will lead the strategy and end-to-end delivery for a portfolio of authorizations, including FedRAMP Moderate/High and DoD IL4/IL5. Your immediate focus will be the successful implementation and authorization of our IL5 environment, followed by the strategic maturation of our FedRAMP High posture and the alignment of our systems to CNSSI 1253 standards.

This individual must be a U.S. Citizen, U.S. National, or U.S. Person. Individuals outside of these categories are generally barred from having logical access to IL5 data or infrastructure.

This position is an individual contributor reporting to the Senior Manager, Security Product Management.

• Define the multi-year security roadmap for US Public Sector expansion
• Align technical initiatives across NIST 800-53 and CNSSI 1253 controls to ensure a "build once, comply many" architecture
• Serve as the primary driver for our current-year goal of IL5 implementation, coordinating across Product, Engineering, Infrastructure, and Security to meet federal cloud SRG requirements
• Lead the full Assessment and Authorization (A&A) lifecycle
• Manage gap analyses, 3
  
  PAO engagements, and the path to Provisional Authorization (PA) and Agency ATOs
• Partner with Product and Engineering to translate complex federal mandates (FIPS 140-2/3, ICAM, Zero Trust) into actionable technical requirements
• Develop the readiness plan for FedRAMP High, identifying technical gaps and resource requirements to reach the high-water mark
• Act as the subject matter expert for leadership on the trade-offs between speed-to-market and the rigorous security requirements of IL5 and FedRAMP High
• Design and oversee the strategy for automated continuous monitoring and annual assessments to ensure zero drift in our authorized posture

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

• U.S. Citizen, U.S. National, or U.S. Person (individuals outside of these categories are generally barred from having logical access to IL5 data or infrastructure)
• 8+ years of experience in technical program management, with at least 5 years leading high-impact security or compliance programs (FedRAMP, DoD, or similar)
• Experience with the NIST 800-53 security control family and the Risk Management Framework (RMF)
• Proven track record of delivering at least one major authorization (e.g., FedRAMP Medium/High or DoD IL4/5) from readiness to ATO
• Experience with cloud-native architecture, identity management (ICAM), and encryption standards

• Direct experience with CNSSI 1253 and federal cloud SRG requirements
• Active Secret or Top Secret clearance
• Experience with Gov Cloud or air-gapped environments
• Professional certifications: CISSP, CISM, or AWS/Azure/GCP…