Technology Solutions Manager; Enrollment

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Are you ready to lead with influence, not authority? Humana's Enrollment Technology team is looking for a Technology Solutions Manager who thrives in complexity, embraces autonomy, and brings strong technical expertise to the table. This is your opportunity to shape the future of our technology landscape while ensuring operational excellence across both modern and legacy platforms.

The Manager, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Manager, Technology Solutions works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.

• Lead with vision: Inspire and empower a high-performing team to deliver results in a fast-paced, evolving environment.
• Solve complex challenges: Apply deep technical acumen to navigate issues across mainframe systems and modern cloud-based technologies.
• Drive operational excellence: Oversee incident management processes, vendor coordination, and Agile Release Train (ART) initiatives.
• Champion continuous improvement: Advance SAFe and Agile maturity, optimize workflows, and ensure strategic alignment through KPIs and OKRs.
• Elevate team performance: Set clear expectations, coach proactively, and ensure accountability so that each team member delivers on commitments and contributes to shared outcomes.

The Manager, Technology Solutions acts as a liaison and collaborates with the business, product, and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

• Bachelor's Degree in computer science or closely related field
• 6 or more years of technical implementation experience
• 2 or more years of formal or informal management or support experience in complex projects
• Possess 10+ years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
• Solid understanding of operations, technology, communications and processes
• Strong understanding of Agile methodologies (SAFe, SCRUM, Kanban).
• Proven ability to work independently, prioritize effectively, and lead with influence.

• Master's degree
• Experience migrating legacy systems to cloud-based tech stacks.
• Agile or SAFe certifications.

This role is strongly preferred to be in Louisville, KY but open to all locations. If located in Louisville, KY you will be hybrid office up to 3 days per week based on team collaboration.

This role has up to 10% travel which will be pre-planned if needed based on business need.

In this role you will report to an Associate Vice President.

Travel:
While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

40

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$117,600 - $161,700 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana…