Technical Support Specialist - Corporate Istanbul, Istanbul, Türkiye Key Account Management Pos

Position: Technical Support Specialist - Corporate Istanbul, Istanbul, Türkiye Key Account Management Pos[...]
Location: Germany

## Technical Support Specialist - Corporate Istanbul, Istanbul, Türkiye

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.##

** Who you are*
* • At least 1 years corporate customer management experience in fixed&mobile telecommunication  
• Fluent in English both verbal and written  
• Good understanding of fixed product and services   
• Good understanding of  request management process   
• Good understanding of incident management process  
• Good understanding of IP networking technologies  
• Good level of troubleshooting abilities on ip networking environment  
• Cisco CCNA Certification or equivalent accreditation in ip networking  
• Excellent Problem solving skills  
• Good communication Skills  
• Prone to team work
• At least 1 years corporate customer management experience in fixed&mobile telecommunication  
• Fluent in English both verbal and written  
• Good understanding of fixed product and services   
• Good understanding of  request management process   
• Good understanding of incident management process  
• Good understanding of IP networking technologies  
• Good level of troubleshooting abilities on ip networking environment  
• Cisco CCNA Certification or equivalent accreditation in ip networking  
• Excellent Problem solving skills  
• Good communication Skills  
• Prone to team work

Data Privacy  By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at   for further details. "We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us.

Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;

We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to  for guidance.

Together we can.

Top skills

Communications Communication Analysis  Services Creative Thinking

CompTIA ACisco Switching Cisco Certified Network Associate Border Gateway Protocol Auditing Arabic  Language Previously worked as1. Technical Support Specialist
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