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IT Support Technical Support

Remote Tier 2 Tech Support Specialist: Cloud & EHR

Remote / Online - Candidates ideally in
Palo Alto, Santa Clara County, California, 94306, USA
Listing for: U.S. Bankruptcy Court - District of CT
Remote/Work from Home position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 50000 USD Yearly USD 45000.00 50000.00 YEAR
Job Description & How to Apply Below
A U.S. Government agency seeks a Technical Support Specialist Tier 2 to manage escalated technical issues. Responsibilities include troubleshooting software and system problems in cloud environments and mentoring Tier 1 agents. Ideal candidates will have 3 years of IT experience, a High School Diploma, and strong problem-solving skills. The position offers compensation of $45,000 to $50,000 annually with comprehensive benefits including medical and 401k plans.

This role is fully remote.
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