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Remote Technical Support Specialist — Case Ownership
Remote / Online - Candidates ideally in
Germany, Pike County, Ohio, USA
Listed on 2026-03-01
Germany, Pike County, Ohio, USA
Listing for:
Duettocloud
Full Time, Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Location: Germany
A leading hospitality technology company is seeking a Technical Support Specialist to resolve technical customer issues. You will independently manage cases from start to finish, applying critical thinking and troubleshooting skills across a variety of technical inquiries. The ideal candidate has at least 2 years of experience in the hospitality industry, strong communication skills, and the ability to work in a fully remote environment.
This role fosters collaboration and requires a proactive approach to knowledge creation and defect management.
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