Senior UX Designer

Overview

From the very beginning, Sugar

CRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential.

Our diverse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work. We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day.

If you're looking to level up your career and help businesses grow better and faster, you’re in the right place. Learn more about Sugar

CRM careers and how you can be part of our journey.

Where You Fit In

We’re hiring a Senior UX Designer who thrives in complex product environments and is confident leading multiple concurrent projects. You’ll play a critical role in shaping elegant, scalable application experiences that align with business objectives, user needs, and platform strategy. While you’ll receive direction and strategic input from UX leadership, you are expected to fully own the design process, delivery, and visual excellence of your initiatives.

This role requires strong application of UX expertise, outstanding visual design skills, and the ability to deliver thoughtful, structured solutions that align with well-formed product requirements and broader product strategy.

This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Denver, CO location, specifically, working in-office a minimum of 3 days per week.

* Portfolio required, with case studies illustrating experience designing complex, multi-persona or enterprise systems and collaborating cross-functionally

About SugarCRM

From the very beginning, Sugar

CRM had a unique vision: to offer a different kind of customer relationship management (CRM) software. We pioneered a solution that easily adapts to customer needs, and now, more than two decades later, we’re on a mission to help sales teams reach their highest potential.

Our diverse team around the world shares a passion for helping customers succeed. Together, we’re building a culture that values personal and professional growth—and we’re proud to be recognized as a Great Place to Work. We care about work/life balance and flexibility for our employees, and we're proud of how we show up for our customers every day.

If you're looking to level up your career and help businesses grow better and faster, you’re in the right place. Learn more about Sugar

CRM careers and how you can be part of our journey.

Where You Fit In

We’re hiring a Senior UX Designer who thrives in complex product environments and is confident leading multiple concurrent projects. You’ll play a critical role in shaping elegant, scalable application experiences that align with business objectives, user needs, and platform strategy. While you’ll receive direction and strategic input from UX leadership, you are expected to fully own the design process, delivery, and visual excellence of your initiatives.

This role requires strong application of UX expertise, outstanding visual design skills, and the ability to deliver thoughtful, structured solutions that align with well-formed product requirements and broader product strategy.

This role operates on a hybrid model, with a mix of remote work and in-office collaboration at our Denver, CO location, specifically, working in-office a minimum of 3 days per week.

* Portfolio required, with case studies illustrating experience designing complex, multi-persona or enterprise systems and collaborating cross-functionally

Impact You Will Make in the Role:

• Lead the end-to-end design of multiple features or product areas simultaneously, ensuring quality and progress across each stream.
• Collaborate with Product Managers and Engineers to define problem statements, shape requirements, and frame the scope of UX work.
• Translate product and user goals into user flows, wireframes, prototypes, and detailed UI designs…