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Remote Family Tech Support Analyst
Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listed on 2026-03-01
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading online education provider, located in the United States, seeks a Family Technical Support Analyst to deliver technical support for students and caretakers. The role involves troubleshooting hardware and software issues, logging calls, and providing excellent customer service. Candidates should possess strong communication skills, prior contact center experience, and be able to multitask efficiently. Compensation ranges from USD 20 to 22 per hour, and applications are open until February 27, 2026.
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