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Remote Product Support Specialist - White-Glove & AI
Remote / Online - Candidates ideally in
California, Moniteau County, Missouri, 65018, USA
Listed on 2026-03-01
California, Moniteau County, Missouri, 65018, USA
Listing for:
Iron Sheepdog
Full Time, Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A logistics technology firm in California seeks a Product Support Specialist to provide frontline support for user inquiries. The specialist will manage ticketing systems, troubleshoot issues, collaborate with engineering, and contribute to customer service policy development. Candidates should have 1–3 years of experience in customer support, with strong technical aptitude and communication skills. This full-time remote position offers flexibility with working hours.
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