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Remote Family Tech Support Analyst
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-03-01
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Pearson
Remote/Work from Home
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading virtual education provider is seeking a Family Technical Support Analyst to provide support to students and caretakers. In this remote role, you will troubleshoot software, hardware, and network issues while maintaining accurate records of support interactions. The ideal candidate will have strong customer service skills, technical knowledge, and the ability to multitask in a fast-paced environment. A college degree is preferred, along with prior contact center experience.
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