Field Application Engineer; FAE REMOTE in Southeast

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technical FL, Dania Beach, FL, US

6 days ago Requisition

$ to $ annually

Remote Position in the Southeast Vicinity of the US

PAVE Mobility is a parking-enforcement solution that offers powerful and user-friendly tools to simplify your parking operations. We believe that fair parking regulations improve the customer experience and help businesses operate more efficiently. The method of enforcement, however, makes all the difference. PAVE Mobility’s license plate recognition technology enforces your regulations with zero friction or frustration. It’s the key to running an efficient and scalable parking operation.

The Field Application Engineer (FAE) is responsible for the installation, configuration, maintenance, and troubleshooting of LPR computer hardware and related systems in field environments. They ensure optimal performance of cameras, sensors, edge devices, and network connectivity that support LPR applications. The FAE works across internal sales, product, and services teams as well as externally with contractors and clients to execute reliable, high-quality deployments and to provide robust ongoing support.

They communicate feedback and opportunities for technical improvements to internal teams.

Responsibilities

• Install, configure, and commission LPR computer systems, including cameras, sensors, infrastructure devices, and networking equipment
• Perform on-site diagnostics, troubleshooting, and repairs for hardware, software, and connectivity issues
• Calibrate cameras and LPR systems to ensure accuracy, reliability, and optimal performance
• Support, repair, and conduct preventive maintenance and system health checks
• Support system upgrades, firmware updates, and configuration changes
• Document installations, service activities, and technical findings clearly and accurately
• Collaborate with other teams in the service’s organization and product teams to resolve complex technical issues
• Provide technical support to partners, vendors, or field personnel as needed
• Ensure compliance with safety standards, site requirements, and company procedures
• Travel to client sites as required, often on short notice
• Serve as the first point of contact for field-related service issues, providing on-site and remote support to clients.
• Deliver clear status updates to project managers, clients, and leadership regarding site conditions and progress.
• Manage and dispatch local contractors as needed to repair and maintain sites
• Create and action support tickets meeting PAVE standards and SLAs

Project Coordination & Reporting

• Document service activities, equipment installations, site conditions, and maintenance logs accurately.
• Provide feedback from the field to improve system reliability, installation processes, and client satisfaction.
• Coordinate with internal and external teams (client, contractors) to support seamless project execution.
• Coordinate with procurement inventory of spare parts, tools, and equipment, and report needs proactively.

Required Qualifications

• Associate’s degree or technical certification in electronics, IT, networking, or a related field (or equivalent experience)
• Hands‑on experience with camera systems, networking (IP, PoE, switches), and field hardware installations.
• Understanding of computer vision concepts and image capture principles.
• Experience troubleshooting Linux‑ or Windows‑based systems.
• Ability to read wiring diagrams, schematics, and technical documentation.
• Ability to work independently; strong problem‑solving and communication skills.
• Valid driver’s license and ability to travel, very often with short notice.

• Ability to lift and carry equipment (up to ~50 lbs)
• Comfortable working on ladders, lifts, or elevated locations
• Ability to work outdoors in varied weather conditions.

Compensation

• $ per year.
• Health Insurance & Health Savings
• Paid Time Off (PTO)
• Paid Holidays
• Personal time 401(K)
• Short Term Disability (STD)
• Basic Life and AD&D
• Long Term Disability (LTD)
• Legal…