Senior Data Analyst; remote

Senior Data Analyst

This is a remote position.

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.

Our collaborations have shaped some of the defining moments in public‑sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology.

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.

• Extensive knowledge and experience with data visualization and reporting; with the ability to communicate best practices; understands and communicates UX implications associated with data visualization
• Effective communicator with the ability to explain trends across data sources using statistical performance metrics to inform customer goals and outcomes
• Leads efforts to analyze, manipulate, clean, and/or process large data sets using statistical software languages
• Manages team working sessions, following and improving processes and workflows for maintaining high quality data and reporting
• Delivers data analytics methodologies/improvements with minimal practice guidance and support
• Collaborates with program teams on larger projects and mentors more junior team members
• Leads the development of innovative solutions for most complex program problems, spots inconsistencies and edge cases
• Effectively communicates data analytics issues and develops solutions with team members and external stakeholders
• Able to interact at a technical level with closely adjacent data practices such as statistical modeling and data pipelines
• Proactively identifies and leads investigations, working with stakeholders and team on scope and plan
• Participates in technical interviews with new candidates and develops/grades homework
• May lead small, less critical, or temporary team structures and projects

This role will serve as an individual contributor and coordinate with team members to support multiple teams building user-facing feature on web and mobile platforms. This role will partner closely with the team delivery leads to implement standards and best practices, and work closely with stakeholders and the team to capture and deliver metrics.

• Bachelor’s degree and 7+ years in a data role or equivalent
• Demonstrated ability to capture metrics generated from a range of data sources, triangulate across data types (qualitative and quantitative), and synthesize meaning to pride an overall picture of usage, satisfaction, and behaviors
• Demonstrates expert‑level knowledge in SQL query skillsets, deep knowledge of Google Analytics and/or Data Dog RUM (or ability to learn quickly)
• Demonstrated dashboarding and reporting capabilities, including data visualization
• Ex…